Hykoont 1600W Solar Street Lights - TW016 Series
Shipping & Returns
30-Day Refund Policy
For any reason, undamaged products can be fully refunded within 30 days after the delivery date to the shipping address. Once the item is returned to Hykoont's warehouse for inspection, the refund process will begin.
1. Contact email@example.com for a refund.
2. Hykoont support will reply within one working day. After reaching an agreement, you will be given the required information (such as a refund address).
3. Return the goods.
4. After the goods are received, Hykoont will arrange a refund within 3 working days.
- Returns must include all accessories;
- Items must include original packaging;
- For warranty claims not related to product quality, the buyer is responsible for shipping costs;
- For warranty claims not related to product quality, Hykoont will refund the full cost of the product.
- If the product does not meet the requirements above, the return request may be rejected.
Refund requests for the 30-day return policy expire 30 days after the warranty claim is made. For non-quality related issues with expired warranties, returns will not be processed.
What If It Arrives Damaged or Missing?
If your package arrives damaged please contact us immediately at firstname.lastname@example.org with pictures of the damaged package and pictures of the damaged items. All damage reported beyond 14-day window does not get covered.
- If no shipping insurance has been purchased, customer is liable for return shipping fees and will be sent a free replacement after claim has completed with FedEx
- You will be sent a free return label and immediate replacement if you have shipping insurance.
Please check if your order has multiple parcels, and if all are delivered through UPS Tracking Tool. If all parcels are delivered and you are still missing an item, please contact us through our 24/7 livechat, contact form or email us at email@example.com for support.
3 Years Free Warranty:
For first time you use the solar street flood lights, it is recommended to work after 8-10 hours of charging in the sunlight, we have 2 pack and 3pack to you choose. We provide 3 year warranty, if you have any problems during use, please feel free to contact us.
- Before first use, please let the sun charge the solar panel during daytime hours.
- The charging efficiency of the solar panel depends on the weather conditions, the stronger the sunlight, the shorter the charging time, and the lighting time may be shortened in the case of long-term cloudy days (rainy days), which is a normal phenomenon.
- The solar panel will be covered with dust when used outdoors for a long time. In order to get a better charging performance, it is recommended to clean up regularly.
- Application: outdoor wall or pole in square, park, garden, courtyard, street, sidewalk, channel, farm, perimeter security, etc.
- 0 Electricity Energy Saving:No wires to run, No electricity to pay. LED solar street lights are composed of photovoltaic power generation system, energy storage system, and light control system. The 30%+ conversion rate solar panel converts solar energy into electricity and stores it in a 44000 mAh battery, which provides power to the lighting control system at night, realizing better energy saving.
- High Birghtness & Wider Lighting Area: 3200W solar street lights outdoor 2 light set, each light equipped with 896 quality SMD 2835 LED chips in the LED panel, very bright. it can provide 220000 lumens of white light 6500K for lighting 2385 sq.ft venues. 8-10 hours of charge under direct sunlight is enough for 15-18 hours of continuous lighting.
- Remote & Light Control: The solar street light with light control system will automatically turn on at dark and turn off at dawn. Constantly light, motion sensor, brightness all can be customized by remote. 26ft radar sensing range make it quick to react to motion and go to full illumination. it truns to 30% brighness if no motion dectected at night.
- Waterproof & Durable: The solar pole lights outdoor made by durable ABS material and can withstand all kinds of outside bad weather conditions. IP66 waterproof rating allows it to work even in thunderstorms. Die-cast aluminum frame and high efficiency solar panels makes it good heat dissipation ,durable and lighting performance. The working temperature is -50℉-140℉.